12-22-2003, 08:43 PM
So, you've explained to the consumer-type cust. what repairs you believe are needed, what it'll cost (usually worst case scenario) and why the parts need to changed
Now you've done the work and now he chooses to argue the bill....
What tips can anyone share to avoid this kind of c**p from happening?
Do you pre-auth. the credit card, have them pay when you walk in the door, what ??
Now you've done the work and now he chooses to argue the bill....
What tips can anyone share to avoid this kind of c**p from happening?
Do you pre-auth. the credit card, have them pay when you walk in the door, what ??