12-06-2003, 01:48 AM
Think long and hard about more techs...Larger is not always better. I schedule 2 techs and myself daily and its a project in itself. I supply the vans, the insurance , the uniforms and fuel cost. Specility tools I supply but basic hand tools and bag / box is the responsibility of the employee. Each of my guys does an average of 3-5 jobs per day depending on the calls. As far as quality , I give a bonus if a certain quota is met and I do spot checks on the jobs every week so they dont know where i may show up to check the work they did. At times I wish I had more help , especially when I have a 2 week wait but then the quality may suffer so I just put in longer hours and give my guys a bonus and overtime. I had a large company in the past and it got out of control fast, ton of money made and a ton spent and lost .. Keep the control and keep your guys happy.