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What do you service guys use out there for work orders on customers equipment. When a customer calls, are you hand writting out a work order and directions, or is there a peice of software that is designed for this that you are using?

Does this software keep track of work history?
Can your customers see a history on their equipment online with this software?
Last year we released a customer service management program that should help you keep your customers and the work you've done on their equipment organized. Create an account at FitnessRepairParts.com and you can free access to this program.
(01-05-2011, 05:59 PM)FitnessRepairParts.com Wrote: [ -> ]Last year we released a customer service management program that should help you keep your customers and the work you've done on their equipment organized. Create an account at FitnessRepairParts.com and you can free access to this program.

Hi FRP. I just started my company last year and I've been looking into getting a CMS or CSM in your case. Is the program still available?
The typical paper work order travels many miles and email work orders are inefficient and filled with errors. FieldAware takes a different approach. We instantly send work orders to your field staff using any iOS, Android or Windows device. They have all the data they need to complete the job right and on the very first visit. You get a signed, ready to invoice work order as soon as the job is complete. This is by far the best work order software available.



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